Shipping policy

At Pay2Bay, we are committed to providing a smooth and efficient shopping experience.

Shipping Charges 

We offer full free shipping for all products in the United States.

Every effort is made to start your order as soon as possible. All orders are processed after placing the order. 

Handling, Transit, and Order Cut-off Time for the United States.

Order Processing Time: 1–2 business days (Monday to Friday)

Transit Time: 5–8 business days (Monday to Friday)

Order Ending Time: 2:00 pm (GMT-08:00) Pacific Standard Time (Los Angeles). All orders are shipped the same day if placed before 2:00 pm.

Estimated delivery time is 6–10 business days.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.

Delays & Exceptions
While we strive to ensure timely delivery, please be aware that external factors such as weather, strikes, or other unforeseen events may cause delays. In case of any significant delays, we will notify you promptly.

Returns & Exchanges
Our return policy can be found on the dedicated page on our website. If you encounter any issues with your order, please reach out to our customer support team for assistance.

Support 24/7
Email: sales@pay2bay.us
Phone: +1 (240) 834 6649
Address: 12309 Goodhill Rd., Silver Spring, MD 20902, United States